Terms of service

Effective Date: 10 July 2026

Welcome to Goutte™. These Terms of Service govern your use of www.goutte.co.za and the purchase of products from our online store. By accessing or using our website, you agree to these Terms.

1. About Goutte™

Goutte™ is a South African clothing and lifestyle brand offering apparel, accessories, and limited-edition collections inspired by Future Culture.

2. Acceptance of Terms

By using our website, you confirm that you:

  • Are at least 18 years old or have permission from a parent or legal guardian.

  • Agree to comply with these Terms of Service.

  • Will use the website only for lawful purposes.

3. Products

We strive to display our products accurately. However:

  • Product colours may vary depending on your screen or device.

  • Product availability is subject to stock.

  • We reserve the right to discontinue or modify products at any time without notice.

4. Pricing

All prices are displayed in South African Rand (ZAR) unless stated otherwise.

We reserve the right to:

  • Change prices at any time.

  • Correct pricing errors.

  • Cancel orders affected by obvious pricing mistakes.

5. Orders

After placing an order, you will receive an order confirmation email.

This confirmation acknowledges receipt of your order but does not guarantee acceptance. Goutte™ reserves the right to refuse or cancel any order due to:

  • Product unavailability

  • Payment issues

  • Suspected fraud

  • Incorrect pricing or product information

If payment has already been received for a cancelled order, a refund will be processed.

6. Payments

Payments are processed securely through trusted payment providers, including Stitch and other supported gateways.

Goutte™ does not store your payment card details.

7. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and courier services.

Goutte™ is not responsible for delays caused by:

  • Courier disruptions

  • Weather conditions

  • Public holidays

  • Events beyond our reasonable control

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

Please review this policy before making a purchase.

9. Intellectual Property

All content on the Goutte™ website, including but not limited to:

  • Logos

  • Designs

  • Graphics

  • Images

  • Videos

  • Text

  • Branding

  • Product names

is owned by or licensed to Goutte™ and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's security or functionality.

  • Upload malicious software or harmful code.

  • Copy or misuse website content.

  • Impersonate another person or entity.

11. Limitation of Liability

To the fullest extent permitted by law, Goutte™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may integrate with third-party services such as payment providers, shipping partners, analytics providers, and social media platforms. Your use of those services may also be subject to their own terms and policies.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be published on www.goutte.co.za, and continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.

16. Contact Us

If you have any questions about these Terms of Service, please contact us.

Goutte™

Website: www.goutte.co.za

Email: goutteshop@gmail.com

Goutte™ Commitment

Goutte™ is committed to providing a secure, transparent, and enjoyable shopping experience built on trust, quality, and innovation.

Future Culture.
Every Drop Defines You.